Move from AI Autonomy to Enterprise Certainty
Agentic AI Trust and Governance: We bridge the gap between Salesforce Agentforce and enterprise-grade compliance. Stop guessing if your agents are compliant—start auditing with precision with an AgentHealth AuditTM.
While Agentforce automates execution, it can create “Transparency Debt”—a gap in oversight, logic, and accountability. We bridge this by auditing the reasoning-to-data lineage. Our framework transforms “Black Box” AI into an auditable enterprise asset, ensuring every autonomous action is traceable, compliant, and verified against your Data 360 source of truth.
Audit Coverage:
Agent Identity (KYA – Know Your Agent): Autonomous actions must be tied to unique IDs and a human owner to operationalize identity for agents.
Data Integrity (Cloud Verification): Ensuring agents only pull from authorized, harmonized Data Cloud silos.
Auditability (Black Box Logging): Reconstruct agent decisions to satisfy regulatory, SOX, or internal audit requirements.
Data 360 Flight Recorder
Agentforce without Data 360 is “un-auditable” because it lacks a persistent flight recorder. While the Einstein Trust Layer provides real-time security—masking PII and scoring toxicity—its high-fidelity audit trail (capturing the original prompt, masked input, LLM response, and safety metadata) is not stored in the CRM.
Data 360 serves as the mandatory ingestion engine for these logs. Without it, you lose the ability to reconstruct the “reasoning lineage” of autonomous actions, leaving you with a transparency debt. We leverage this native integration to provide a queryable, permanent compliance ledger for every agentic decision
The AgentHealth AuditTM
Agent Inventory: A discovery of all AI agents currently running.
The Scorecard: A dashboard with key agent metrics such as operational efficiency, data integrity, risk/compliance and finance assessment. The scorecard establishes a baseline for agent logic and measures drift from business objectives.
Regulatory Map: A check of agent workflows against GDPR, HIPAA, or industry-specific standards.